Dynamics CRM V9 - ICEBREAKERSCONFIG After the CRM V9 Upgrade, I noticed in the advance find there was a new entity called IcebreakersConfig. I first googled to find what is this exactly ? then i found the following articles related to it so i am putting this all into one blog. ICEBREAKERSCONFIG - problems-with-microsoft-dynamics-365-patches ICEBREAKERS HIDDEN SOLUTION https://medium.com/capgemini-dynamics-365-team/traces-of-the-icebreakers-hidden-solutions-of-a-vanilla-dynamics-version-9-465bcdc67ef9 I searched for Icebreaker through out the microsoft documents and just found one link in the result which is this https://docs.microsoft.com/en-us/dynamics365/customer-engagement/linkedin/integrate-sales-navigator Hope this blog helped you. Happy CRMing..!!