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Case Resolution using Power Automate


Case Resolution using Power Automate


1. Create a flow,
2. Add a step to create a new record for Case Resolutions. 

4. Give a Subject as per your case title, here in the example i gave it as Case Resolution
5. Resolution Type as Problem Solved.
5. Cases Reference to be added in the Case field.
6. Save the flow.


When the below flow is run, it will create a Case Resolution Record and mark the case as resolved.



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