Case Resolution using Power Automate 1. Create a flow, 2. Add a step to create a new record for Case Resolutions. 4. Give a Subject as per your case title, here in the example i gave it as Case Resolution 5. Resolution Type as Problem Solved . 5. Cases Reference to be added in the Case field. 6. Save the flow. When the below flow is run, it will create a Case Resolution Record and mark the case as resolved.